Communication Skills

Code

Course teacher

Associate teachers

Status of the course

Course objectives

- understand the basic concepts related to verbal and nonverbal communication, as well as the factors that influence these concepts;
- develop the skills of presentation planning, presentation structure, and presentation performance in the Croatian language;
- develop pragmatic language competence;
- adopt the basic principles of written communication.

Course enrolment requirements and entry competences required for the course

Learning outcomes expected at the level of the course (4 to 10 learning outcomes)

Students will be able to:
- describe the theories and models of communication;
- employ active listening techniques;
- demonstrate questioning skills;
- give a technical presentation;
- critically evaluate their own communication skills;
- recognize disfluent speech;
- negotiate and demonstrate the skills of assertive communication.

Course content broken down in detail by weekly class schedule (syllabus)

1st week: Definitions of communication; Overview of the theory of communication; Cross-cultural communication
2nd week: Verbal and nonverbal and paraverbal communication
3rd week: Questioning as a communication skill
4th week: Active listening and Barriers to active listening
5th week: Persuasion skills
6th week: Written communication; Project reports - I. part
7th week: Written communication; Project reports - II. part
I. colloquium
8th week: Presentation skills (systematic guide)
9th week: Technical presentation
10th week: Technical presentation and peer evaluation
11th week: Assertive communication and Critical thinking
12th week: Public speaking skills
13th week: Types of speech disfluencies
14th week: Group and Team communication - I. part
15th week: Group and Team communication - II. part
II. colloquium

Format of instruction:

Student responsibilities

Active participation in all activities: lectures, consultations, searching the literature, individual work.